Customer Service Agent

No.

456

Position

Customer Service Agent

Salary

18$ to 22$ based on experience

Schedule

Day, from 8:30 AM to 5 PM

Status

Temporary

City (Region)

Ville St-Laurent

Posted

06-12-2017

Requirement

The ideal candidate will:

·         Be extremely self-sufficient and resourceful;

·         Be focused on customers;

·         Be able to adapt their style of communication depending on their interlocutor.

·         Be very organized and have priority management;

·         Have good planning and organization;

·         Be able to interact with people of different statuses;

·         Be able to work alone and in w team;

·         Be able to manage emotions and stress really well;

·         Easily be able to adapt and have flexibility;

·         Be comfortable working under pressure with tight deadlines.

 

Requirements:

·         Extensive knowledge in MS Office-especially Excel

·         Knowledge in the ERP/SAP system;

·         Knowledge in the Salesforce CRM.

·         Diploma of college Studies in administration

·         At least 3 years of experience in a customer service / logistics position

·         Bilingualism –essential

New recruitment partner of this company!

 

 

Our client is looking for someone for, who is extremely motivated and focused on results, to fill the position of customer service agent for their new office in the Ville St-Laurent sector.

 

Job starts as of December 18, hurry!!!

 

Administrative tasks:

·         Receive calls.

·         Open orders in the system.

·         Create work orders.

·         Manage the inventory of the service pieces.

·         Coordinate sending pieces to technicians.

·         Do invoicing.

·         Send satisfaction surveys.

 

 

If you are ready to take on new challenges, we want to meet you!

 

The benefits of the position?

·         The company is accessible by bus from the Côte Vertu metro.

·         Modern work environment.

·         Available parking.

·         Cafeteria on site and free coffee.

 

Bedard Resources offers you:

In business since 1996.

We tailor to all industries.

We have 10 convenient locations.

Our services are free for job seekers.

·         Your application will remain confidential at all time.

Please send your curriculum vitae to Julie Despins
• Tel : 450-667-0202
• Fax : 450-667-2522
• Email: jdespins@cvbedardressources.com